Autorocha Car Hire General Conditions

Prices for reservations with 7 days in advanced

Prices shown for vehicle rental include:
  • Collision damage waiver (CDW)

  • Super CDW

  • Excess waiver insurance

  • Third party insurance

  • Theft insurance

  • V.A.T. at the legal rate in force

  • Unlimited mileage

  • Super CDW insurance - waives any excess

  • Baby seat (-18 Kg), by request

  • Booster seat

  • Additional drivers

  • Insurance for Spain

  • An surcharge of EUR 20.00 applies for all bookings/rentals after 8 p.m.


Prices shown for vehicle rental do not include:
  • Airport tax
  • The insurance will not be triggered if it is established that the client is under the influence of alcohol or drugs, according to Portuguese law.
  • Lost Keys by the client and complete tire damage.
  • Insurance of personal belongings left inside the vehicle in the event of theft from the same, being the sole liability of the customer

Types of vehicles
  • All makes and models of cars presented on the site are for illustrative purposes only. It is not possible to ensure that the make and model of vehicle chosen will be the same as that shown on the website at time of booking. We only guarantee a rental car the same range and with the same features presented.

Drivers’ ages and driving licence
  • The minimum age for renting motor vehicles is 23 years old, and the driver must have their driving license for more than 2 years.

Additional drivers
  • All additional drivers included under this rental contract must comply with the rules mentioned in the previous item.

Vehicle accidents
  • In case of accident, it is mandatory to call the authorities (112) and fill out the accident report (if the accident was the fault of the driver). If it is determined that the driver was driving under the influence of alcohol and / or drugs, the customer will be responsible for paying all costs and damages to the vehicle.

Insurance cover
  • The prices shown include insurance against all risks (CDW, Super CDW, TDW).

Fuel policy
  • No fuel deposit is required.
    Customers should return vehicles with the same quantity of fuel as when they were picked up.

Mileage policy
  • Unlimited mileage.

Border crossing policy
  • It is only permitted crossing the border between Portugal and Spain.

Payment methods
  • The rental contract may be paid by credit card - American Express, MasterCard, Visa - debit card or cash (EUR).

Informação ao Consumidor
  • Em cumprimento do dever de informação ao consumidor, nos termos do disposto do artº 18 do Dec. Lei 144/2015 de 8 de Setembro, são Entidades de Resolução Alternativa de Litígios de consumo as abaixo indicadas:

    DISTRITO de FARO - Centro de Informação, Mediação e Arbitragem de Conflitos de Consumo do Algarve

    http://www.consumoalgarve.pt

    Ninho de Empresas, Edif. ANJE – Estrada da Penha, 3º andar, sala 26 8000 Faro

    Telefone: 289823135

    Correio eletrónico: This email address is being protected from spambots. You need JavaScript enabled to view it.